Fact 1: In-N-Out Burger Began as California’s First Drive-Thru Business
The very first In-N-Out Burger was established way back in 1948, in Baldwin Park, California. Founders, Harry and Esther Snyder pioneered California's first drive-thru restaurant, which had no dining room or walk-up window. Customers used a newfangled invention known as the two-way speaker to place their orders – an innovation in 1948!
Fact 2: The “Secret” Menu Isn’t a Secret at All
For anyone who has the munchies, the In-N-Out Burgers "Not-So-Secret" menu is your best friend. Though not publicized, the menu options like 'Animal Style', '3x3' or '4x4' burgers, and 'Protein Style' offerings are well-known by the regulars and staff. These choices simply make the typical In-N-Out experience even more special.
Fact 3: Double-Double’s Origin Story
The celebrated 'Double-Double,' a burger with two patties and two slices of cheese, was not on the original menu. It was introduced after a few customers regularly ordered two cheeseburgers and combined them into one. The invention proved popular and thus the 'Double-Double' was born.
Fact 4: Uniforms Inspired by Space
The snappy, crisp uniforms of In-N-Out employees, in their signature white and red, might remind you of space travelers. That's actually on point as the pants worn by In-N-Out Burger staff are made by the same company that made the original space suits for NASA astronauts.
Fact 5: Coke is it!
Just like their menu, In-N-Out has kept things simple with the beverage options too. Despite numerous trends and demands, they continue to only serve Coca-Cola products, staying true to their longtime partnership with the soda giant.
Fact 6: No Freezers, Microwaves, or Heat Lamps
In-N-Out prides itself on maintaining a classic approach, and so there are no freezers, microwaves, or heat lamps in any of its restaurants. All ingredients used are fresh, and everything is made to order.
Fact 7: Bible Verses on Packaging
The bottom of In-N-Out's packaging features Bible verses printed on them, a unique feature that reflects the Snyder family's Christian beliefs. It was a tradition started by Rich Snyder, son of the founders, in the late 1980s.
Fact 8: First Store Outside California
Despite its immense success and popularity, it wasn't until 1992 that the first In-N-Out Burger outlet outside California opened in Las Vegas, Nevada. Now, they operate more than 300 stores in six states across the Western U.S.
Fact 9: The Trademark Palm Trees
Anyone who spies the emblematic crossed palm trees knows they've discovered an In-N-Out Burger. The stylized palm trees were inspired by Harry Snyder's favorite movie, "It's a Mad, Mad, Mad, Mad World," in which the treasure was buried beneath four palm trees shaped like a giant W.
Fact 10: Animal Style’s Sauce Recipe is Top Secret
The delectable 'Animal Style' burger and fries are smothered in a special sauce. The exact ingredients of this special sauce are a closely guarded secret, adding to the allure of tucking into these delicious dishes.
Fact 11: They Have Their Own University
Believe it or not, In-N-Out has an 'In-N-Out University'. The University was founded by Rich Snyder in 1984 with the aim to train managers to maintain the brand's high standards and reputation.
Fact 12: Their Employee Pay Rate is Higher than the Industry Average
With a reputation for taking good care of their employees, In-N-Out Burger pays its staff significantly higher than the fast-food industry average. The company believes in promoting from within, so there are great opportunities for career advancement.
Fact 13: Not So Global Expansion Plans
The famous West Coast burger joint has resisted the urge to expand globally, despite being a well-loved and iconic brand. The reason? They refuse to sacrifice the quality that comes with shipping fresh ingredients long distances.
Fact 14: Celebrities Love In-N-Out
Celebrities, they're just like us! In-N-Out Burger has been adored by numerous celebrities over the years. Among the fans are Gordon Ramsay, Adele, Miley Cyrus, and Tom Hanks. The chain even received a shout-out in the cult film "The Big Lebowski."
Fact 15: Secret Menu for Dogs
Your furry friends can also have a taste of In-N-Out Burger. The "Pup Patty", an unseasoned, grilled hamburger patty without salt, can be ordered for your pet to enjoy.
Fact 16: The Logo Hasn’t Changed Much
With a logo that's practically iconic, it's a surprise to learn that it hasn't changed much since the company's inception. The instantly recognizable yellow boomerang shape and red text have remained consistent, adding to the brand’s timeless appeal.
Fact 17: Moved Headquarters Without Closing for Business
Despite moving their headquarters once in 2004 due to the California expansion, the chain didn’t shut down for a single day. They managed to keep the operations going, showcasing their commitment to customer service.
Fact 18: They Use Kennebec Potatoes
For those wondering why In-N-Out's fries taste so delightfully different, it's because they use Kennebec potatoes. Crispy yet fluffy, they add to the unique In-N-Out experience.
Fact 19: In-N-Out Pop-up Store
Although In-N-Out has resisted global expansion, they have hosted pop-up stores in various international locations, including Australia and the UK. Fans love these sporadic appearances, which often result in long queues.
Fact 20: No One Knows What the Name Means
Last but not least, you might be interested to know that no one actually knows the story behind the brand name. However, the commonly accepted meaning is the quick 'in and out' service the drive-thru provides.